FAQs

Grand Imports

  • How long have you been in business?

    Our business has been serving customers for more than 26 years, establishing a long-standing presence in the community.

  • Why should I choose Grand Imports?

    As a locally-owned and operated repair shop, we offer the expertise of factory-trained technicians and prioritize the use of OEM parts. Our convenient location just off I-35 makes us easily accessible for our customers.

  • Do you have shuttle service or loaner cars?

    Yes, we provide shuttle service and loaner cars for our customers' convenience. We recommend calling in advance to check availability and make arrangements.

  • Can I book an appointment online?

    Yes. We've implemented an online booking system that allows you to schedule your appointment at your convenience, making the process quick and straightforward.

  • What vehicles do you work on?

    Our expertise lies in servicing Honda, Toyota, Lexus, and Acura models. We provide specialized care that adheres to each brand's specific factory standards.

  • Do you work on other vehicle brands?

    We've chosen to focus exclusively on Honda, Toyota, Acura, and Lexus vehicles. This specialization allows us to offer unparalleled expertise in these brands, as we work with them daily. For Toyota repairs in Austin, TX, we encourage you to contact us.

  • What are your business hours?

    We operate Monday through Friday, from 7:30 AM to 5:30 PM. These hours are designed to accommodate the schedules of Austin's busy drivers.

  • Are the parts you use genuine?

    We utilize OEM-grade or equivalent high-quality parts for all our services. This approach ensures your vehicle maintains its performance and adheres to manufacturer standards.